OpenAI OpenAI Launches AI Health Assistant a two-part healthcare strategy, introducing a consumer-facing health assistant and an enterprise hospital platform. The move marks the company’s biggest expansion into the medical sector.
On January 7, OpenAI unveiled ChatGPT Health, a section within ChatGPT where users can connect medical records and wellness apps for personalized health guidance. At the same time, OpenAI rolled out ChatGPT for Healthcare, a HIPAA-compliant platform already in use at eight major U.S. hospital systems.
The launch reflects the growing demand for AI in health. OpenAI reports 230 million weekly health queries from users worldwide. The American Medical Association notes that physician AI usage nearly doubled from 2023 to 2024.
OpenAI Launches AI Health Assistant: Features and Specifications
ChatGPT for Healthcare (Enterprise Platform):
- Powered by GPT-5.2 models
- Retrieves evidence with citations from peer-reviewed studies
- Templates for discharge summaries and patient instructions
- Integrates with hospital systems like Microsoft SharePoint
- Supports HIPAA compliance with audit logs, data residency, and customer-managed encryption keys
- Patient data not used to train AI models
- Early partners: Boston Children’s Hospital, Memorial Sloan Kettering, Stanford Medicine, Cedars-Sinai, UCSF
- API powers thousands of apps via Abridge, Ambience, EliseAI
ChatGPT Health (Consumer Platform):
- Connects medical records through b.well (2.2M U.S. providers)
- Integrates Apple Health, MyFitnessPal, Weight Watchers
- Not HIPAA-compliant; privacy experts caution users on data security
- Health data stored in a separate encrypted space
- Users can delete data and enable multi-factor authentication
Also read about: OpenAI Enhances ChatGPT Atlas AI with Upgrades
Safety and Physician Collaboration
OpenAI collaborated with 260+ physicians from 60 countries over two years, reviewing outputs 600,000+ times.
The platforms are evaluated using HealthBench, measuring safety, clarity, and escalation of care.
OpenAI emphasizes that both products support, not replace, medical care and are not for diagnosis or treatment. ChatGPT Health is rolling out gradually for users in the U.S., excluding Europe, Switzerland, and the U.K.
The launch positions OpenAI as a major player in AI-driven healthcare, combining consumer guidance with enterprise hospital solutions.
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